Frequently Asked Questions

We primarily offer Cognitive Behavioural Therapy (CBT) for anxiety and depression, though our therapists may be able to offer alternative therapy and adjust their approach depending on your situation.

CBT itself is a highly effective form of therapy. You’ll work with a therapist who will help you understand the connection between your thoughts, emotions, and behaviors. They will teach you specific techniques to challenge and change negative thought patterns, leading to improved mental well-being.

One technique commonly used in CBT is cognitive restructuring. Here, your therapist will guide you to identify and challenge distorted thoughts that contribute to your anxiety/depression. By replacing these negative thoughts with more rational and positive ones, you can experience a shift in your mood and outlook.

Another effective technique is exposure therapy. This approach involves gradually and safely exposing you to situations or stimuli that trigger anxiety or fear. Through repeated exposure, you can learn to tolerate and overcome these distressing feelings, eventually diminishing their impact on your daily life.

Moreover, your therapist may discuss relaxation techniques such as deep breathing exercises, progressive muscle relaxation, or mindfulness meditation. These techniques aim to reduce overall anxiety levels and promote a greater sense of calm and inner peace.

Overall, CBT is a structured and goal-oriented therapy that empowers you to actively participate in your healing process. By learning and practicing these specific techniques, you can gain valuable tools to manage anxiety and depression, ultimately improving your mental health and overall quality of life.

Sessions last approximately 45 minutes.

Sessions take place remotely via Skype. To complete a booking via our appointments page you will be required to enter a Skype email address that will be send to your therapist who will then contact you at your scheduled appointment time.
We recommend leaving sufficient time to before your appointment to test your internet connection, log in to Skype and have any other required materials at hand for the appointment.

Our standard rate is £35 for 45 minutes. Our reduced rate for those on low-incomes (below £20,000 annually) is £12. To receive this reduced rate you can send proof of low income to

To make an appointment you simply need to book on our appointments page. You will then receive an email confirming your booking and will be assigned an experienced and qualified counsellor who will call you on Skype at the time of your appointment.

If you have any specific requests or preferences for your counselling session then feel free to email these to and we will do our best to accommodate them. We have a range of therapists on hand, and our support is always happy to help.

If you believe you are eligible for further concessions then please contact us before placing a booking.

We do not currently offer a diagnosis as part of our services – this would require detailed consultation with a psychiatrist.

The customer portal is there to view your appointments in one convenient place and  in the event of needing to make a cancellation.

To login to the customer portal simply enter the email address you entered on booking an appointment (the same email to which you receive confirmation) and then click forgot password. You should then receive an email that will enable you to log in. Please check your spam folder in the event this does not appear in your main inbox.

If you have appointments scheduled but cannot view them then this may be due to a limited date range. To view future appointments simply click in the date field in the top left, enter a date from and to, and you should then be able to view your scheduled bookings.